{"id":3,"date":"2025-07-16T06:46:00","date_gmt":"2025-07-16T06:46:00","guid":{"rendered":"https:\/\/localseodevelopers.com\/insight\/?page_id=3"},"modified":"2025-10-22T06:38:33","modified_gmt":"2025-10-22T06:38:33","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/localseodevelopers.com\/insight\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47778591 e-flex e-con-boxed e-con e-parent\" data-id=\"47778591\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a29758 elementor-widget elementor-widget-text-editor\" data-id=\"1a29758\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p><strong>Privacy Policy<\/strong><\/p>\n<p><em>Last Updated: November 1, 2025<\/em><\/p>\n<p>This Privacy Policy explains how\u00a0<strong><a href=\"http:\/\/vocalli.ai\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/VOCALLI.AI&amp;source=gmail&amp;ust=1761197082384000&amp;usg=AOvVaw1LOSlIUqyt4hul9nAcxhw6\">VOCALLI.AI<\/a><\/strong>, a product of\u00a0<strong>DigiMedix Technology Solutions Inc.<\/strong>\u00a0(\u201cthe Company\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d), collects, uses, stores, and protects information when you use our AI-powered medical scribe software-as-a-service (\u201cthe Platform\u201d).<\/p>\n<p>We are committed to maintaining the highest standards of security and confidentiality in compliance with the\u00a0<strong>Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong>,\u00a0<strong>provincial healthcare privacy laws<\/strong>\u00a0(including PHIPA, HIA, and others), and the\u00a0<strong>Health Insurance Portability and Accountability Act (HIPAA)<\/strong>\u00a0where applicable.<\/p>\n<p>\u00a0<\/p>\n<ol>\n<li><strong>Scope<\/strong><\/li>\n<\/ol>\n<p>This Privacy Policy applies to:<\/p>\n<ul>\n<li>All users of the\u00a0<strong><a href=\"http:\/\/www.vocalli.ai\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.VOCALLI.ai&amp;source=gmail&amp;ust=1761197082384000&amp;usg=AOvVaw26Fsx3t7vh7fIdDCwKYuaw\">www.VOCALLI.ai<\/a><\/strong>\u00a0SaaS application and its associated websites;<\/li>\n<li>Data processed through our secure cloud infrastructure and integrated third-party providers;<\/li>\n<li>All services provided by\u00a0<strong>DigiMedix Technology Solutions Inc.<\/strong><\/li>\n<\/ul>\n<p>By accessing or using our Platform, you acknowledge and agree to the terms of this Privacy Policy.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"2\">\n<li><strong>Responsibility for Patient Consent<\/strong><\/li>\n<\/ol>\n<p>The Platform is intended for licensed healthcare professionals and organizations.<br \/>It is the\u00a0<strong>user\u2019s sole responsibility<\/strong>\u00a0to obtain all necessary\u00a0<strong>patient consents<\/strong>\u00a0and authorizations required under applicable privacy and healthcare laws before submitting any patient data or protected health information (\u201cPHI\u201d) to the Platform.<\/p>\n<p>The Company is\u00a0<strong>not responsible<\/strong>\u00a0for verifying or maintaining patient consent records and\u00a0<strong>assumes no liability<\/strong>\u00a0for user or client non-compliance.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"3\">\n<li><strong>Information We Collect<\/strong><\/li>\n<\/ol>\n<p>We collect only the information necessary to provide, maintain, and improve our services.<\/p>\n<ol>\n<li><strong>Account and Identity Information<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Name, email address, professional details, organization name, and contact preferences.<\/li>\n<li>Login credentials and\u00a0<strong>multi-factor authentication (MFA)<\/strong>\u00a0data.<\/li>\n<\/ul>\n<ol>\n<li><strong>Usage and Technical Data<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Device identifiers, browser type, IP address, and usage logs for system performance, troubleshooting, and analytics.<\/li>\n<\/ul>\n<ol>\n<li><strong>Transcription and PHI Data<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Audio files, transcripts, notes, and related content submitted for AI processing.<\/li>\n<li>Such data is processed and stored securely according to the user\u2019s selected jurisdiction (Canada or USA).<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ol start=\"4\">\n<li><strong>Where We Store Personal Information<\/strong><\/li>\n<\/ol>\n<p>At the point of registration, a user is asked to\u00a0<strong>select their country<\/strong>.<\/p>\n<ul>\n<li>If the user chooses\u00a0<strong>Canada<\/strong>\u00a0as their country, all clinical and transcription data will be stored in\u00a0<strong>Canadian data centres<\/strong>, and AI processing will occur within Canada through HIPAA- and PIPEDA-compliant service providers.<\/li>\n<li>If the user chooses any country other than Canada, data will be stored in the\u00a0<strong>United States<\/strong>, and AI processing will occur within the U.S. through HIPAA-compliant providers.<\/li>\n<\/ul>\n<p>Certain\u00a0<strong>Account Information<\/strong>\u00a0(e.g., practitioner name, email address, and encrypted payment details) for all users may be stored or processed in the\u00a0<strong>United States<\/strong>\u00a0by our secure third-party service providers, such as payment processors or communication tools.<\/p>\n<p>While information is stored or processed outside of Canada, it becomes subject to the\u00a0<strong>laws of that jurisdiction<\/strong>, which may allow governmental authorities access to such data in accordance with local regulations.<\/p>\n<p>For more information about our data storage practices or service providers, you may contact our Privacy Officer at\u00a0<strong><a href=\"mailto:privacyofficer@digimedix.net\" target=\"_blank\" rel=\"noopener\">privacyofficer@digimedix.<wbr \/>net<\/a><\/strong><\/p>\n<p>\u00a0<\/p>\n<ol start=\"5\">\n<li><strong>Use of Information<\/strong><\/li>\n<\/ol>\n<p>We use collected information solely for:<\/p>\n<ul>\n<li>Delivering and improving our AI transcription and scribe services;<\/li>\n<li>Providing user support, training, and technical assistance;<\/li>\n<li>Ensuring system integrity, compliance, and fraud prevention;<\/li>\n<li>Fulfilling our contractual and legal obligations.<\/li>\n<\/ul>\n<p>We\u00a0<strong>do not sell or trade<\/strong>\u00a0personal or health data.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"6\">\n<li><strong>Security Measures<\/strong><\/li>\n<\/ol>\n<p>We maintain administrative, physical, and technical safeguards designed to protect all personal and health information, including:<\/p>\n<ul>\n<li>Encryption of data\u00a0<strong>at rest and in transit<\/strong>;<\/li>\n<li><strong>Multi-Factor Authentication (MFA)<\/strong>\u00a0for user accounts;<\/li>\n<li>Strict\u00a0<strong>access control<\/strong>\u00a0and\u00a0<strong>audit logging<\/strong>;<\/li>\n<li>Routine vulnerability testing and data integrity monitoring.<\/li>\n<\/ul>\n<p>Although we follow industry best practices, no system is completely immune to risk. Users acknowledge and accept inherent risks associated with internet-based services.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"7\">\n<li><strong>Third-Party Service Providers<\/strong><\/li>\n<\/ol>\n<p>We work with select third-party technology partners who support AI processing, hosting, and secure transmission of data.<br \/>All such partners are required to maintain\u00a0<strong>HIPAA-compliant Business Associate Agreements (BAAs)<\/strong>\u00a0or equivalent privacy contracts.<\/p>\n<p>The Company is\u00a0<strong>not responsible<\/strong>\u00a0for any security incidents, data loss, or breaches that occur:<\/p>\n<ul>\n<li>Within third-party systems;<\/li>\n<li>Due to user misconfiguration or negligence; or<\/li>\n<li>As a result of network or technology failures outside our control.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ol start=\"8\">\n<li><strong>Data Retention and Deletion<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Transcribed and uploaded data are retained only as long as necessary to deliver services or as required by law.<\/li>\n<li>Clients may request deletion of data through written notice to our Privacy Officer.<\/li>\n<li>Backup and archival data are securely purged per our retention policy.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<ol start=\"9\">\n<li><strong>Limitation of Liability<\/strong><\/li>\n<\/ol>\n<p>To the maximum extent permitted by law,\u00a0<strong>DigiMedix Technology Solutions Inc.<\/strong>\u00a0shall\u00a0<strong>not be liable<\/strong>\u00a0for any damages, loss of data, or breaches resulting from third-party services, user actions, or external events beyond our reasonable control.<br \/>Use of the Platform constitutes acceptance of these limitations.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"10\">\n<li><strong>Updates to This Policy<\/strong><\/li>\n<\/ol>\n<p>We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be posted with a revised \u201cLast Updated\u201d date. Continued use of the Platform constitutes acceptance of the updated policy.<\/p>\n<p>\u00a0<\/p>\n<ol start=\"11\">\n<li><strong>Contact Information<\/strong><\/li>\n<\/ol>\n<p>For privacy questions, access requests, or data management inquiries, please contact:<\/p>\n<p>Email:\u00a0<strong><a href=\"mailto:privacyofficer@digimedix.net\" target=\"_blank\" rel=\"noopener\">privacyofficer@<wbr \/>digimedix.net<\/a><\/strong><br \/>Phone:\u00a0<strong>800-756-1525<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: November 1, 2025 This Privacy Policy explains how\u00a0VOCALLI.AI, a product of\u00a0DigiMedix Technology Solutions Inc.\u00a0(\u201cthe Company\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d), collects, uses, stores, and protects information when you use our AI-powered medical scribe software-as-a-service (\u201cthe Platform\u201d). We are committed to maintaining the highest standards of security and confidentiality in compliance with the\u00a0Personal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":6,"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1434,"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/pages\/3\/revisions\/1434"}],"wp:attachment":[{"href":"https:\/\/localseodevelopers.com\/insight\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}