Author: admin

Critically reviewing your NDIS plan is essential to ensure it meets your current needs and goals, and sets you up well for the future. Here are top tips to guide you through a future-focused, critical review

✅ 1. Reflect on What Worked and What Didn’t
• Ask yourself:
• Did I use all the funding available? If not, why?
• Were the supports I received effective?
• Did I reach any of my goals?

✅ 2. Review Your Goals – Are They Still Relevant?
• Update your goals to reflect new priorities (e.g. employment, independence, social engagement).
• Consider:
• Have your circumstances changed?
• Do you want to focus on different skills or achievements?

✅ 3. Track Your Progress with Evidence
• Keep a support log: what services were used, when, and how they helped.
• Collect reports from:
• Therapists (OT, speech, psych)
• Support coordinators
• Allied health professionals

✅ 4. Consider What You’ll Need in the Next 12–24 Months
• Think about anticipated life changes:
• School transitions
• Moving house
• Starting work or study
• Increased mobility or independence goals
• Plan for:
• Assistive technology
• New therapies
• Support coordination

If you’re unhappy with ThriveWell Care you have several options depending on the nature and severity of your concerns. Here’s a step-by-step guide:

1. Try to Resolve the Issue Directly
   • Contact ThriveWell Care: Speak with the care coordinator, case manager, or support staff about your concerns.
   • Be Clear and Specific: Explain what you’re unhappy with (e.g. quality of care, communication, staff behaviour, scheduling, etc.).
   • Request a Meeting or Written Response: This shows you’re serious and creates a record.

2. Submit a Formal Complaint to ThriveWell
• Use Their Complaint Process: NDIS providers are required to have a complaints process. You can usually find it on their website or request it.
• Put It in Writing: Send an email or letter so your concerns are documented.
• Request a Response Timeframe: Ask when to expect a resolution or feedback.

Typically, NDIS budgets are not interchangeable. However, Core funding is the most versatile category, and in certain circumstances, it may be allocated for Capacity Building purposes, contingent upon specific criteria.