Frequently Asked Questions
Everything you need to know about booking and using our studios.
Booking & Scheduling
What is your minimum booking time?
All studio bookings require a 2-hour minimum. This ensures adequate time for setup, shooting, and teardown.
How far in advance should I book?
We recommend booking at least 1-2 weeks in advance for weekday sessions and 2-3 weeks for weekend bookings. Popular times fill quickly, especially during peak seasons.
Can I book 24/7?
Yes! We offer 24/7 availability by arrangement. After-hours bookings may require advance notice and coordination with our team.
What is your cancellation policy?
Cancellations made 48+ hours in advance receive a full refund. Cancellations within 48 hours are charged 50% of the booking fee. No-shows are charged the full amount.
Equipment & Amenities
What equipment is included with studio rental?
Can I bring my own equipment?
Absolutely! Many clients bring their own specialized gear. We have ample power outlets and can accommodate most professional setups.
Is Wi-Fi available?
Yes, high-speed Wi-Fi is available throughout the facility at no additional charge.
Do you have makeup/styling areas?
Yes, makeup and styling stations are available in our common area. Dedicated stations can be arranged for larger productions.
Vehicle Access & Large Productions
Which studio has vehicle access?
How large of a crew can you accommodate?
Summit Studio comfortably handles crews of 15-20 people. For larger productions, we can open up adjacent spaces or coordinate multi-studio bookings.
Is there parking available?
Yes, we have over 30 free parking spaces available for clients and crew.
Memberships & Pricing
How do monthly memberships work?
Can I upgrade or downgrade my membership?
Yes, you can change your membership tier with 30 days notice. Changes take effect at the start of your next billing cycle.
Do you offer day rates or half-day rates?
Yes! Contact us for custom day rate packages for extended shoots. Half-day (4-hour) bookings are also available.